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RETURNS & EXCHANGES

We aim for complete customer satisfaction and are confident that you will be fully satisfied by your purchase. We guarantee fully refund for the following reasons :1.Package was lost during shipment. 2.Damaged item or item does not as described/pictures.

You may return them to us within 3 days after purchase.

The following terms apply to all returns:

An original receipt is required for all returns.
Returned products must be unused, unopened, and in their original condition.
Returns will be exchanged or refunded in the original tender. If paying by credit card or via PayPal, a credit will be applied to your credit card or PayPal account.
The customer is responsible for all return postage. We are unable to provide return labels for shipping returns back to us.
Any outbound shipping charges paid will not be refunded if the order is returned.
We are confident that you will enjoy our products! But, if you are unsatisfied in any way, please take comfort in the security of our guaranteed return policy.

How to Return Products

If you decide to return a product and meet all the terms listed above, please send us an email at info@japan-select.com. In this email please provide the following information

Your order number A copy of your sales receipt A statement of whether you would like an exchange or a refund.