Do you ship to my country?
We ship worldwide. If you couldn’t see your country in the dropdown menu of available countries, don’t give up, and would you please contact us?
We do not ship products costing under $200 to the United Kingdom of Great Britain and Northern Ireland.
We do not ship products costing under €150 to the EU.
Where has my order sent from?
All merchandise will be shipped from Japan directly.
Due to Covid, there is no EMS(Free Shipping) delivery service to many countries from Japan.
If you like, we could ship your items by DHL with additional $25USD(WORLD WIDE) DHL shipment cannot be delivered to PO boxes.
When should my order arrive?
The merchandise which have been ordered will be shipped within 1~5 days except Saturday, Sunday and Holidays unless otherwise specified. It takes 2-20 business day for the delivery.
Pre-Orders are debited and invoiced the day of Order Placement. Shipment will be the day that the merchandise arrives.
Release dates are subject to change. As a result, we cannot be liable for any changes to Release dates or pre-order windows advertised by us.
Please note that we will not be held responsible for any theft or loss after delivery to the designated location has been completed.
Do i have to pay import tax for the order?
Yes, import duties and VAT taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.